SiteMap | E-Mail : contact@falcontelesourcing.com
 

Falcon Telesourcing has been a pioneer in the business process outsourcing industry providing quality customer-centric services for the past four years. We successfully deliver call center services, which are not only cost effective but operationally flexible.

Escalating costs of man power and rapid technology changes have made it necessary for businesses to focus on core competency and leave the rest to the call centers. Our Business Process Outsourcing service will handle all your non-core activities, checking the wastage of your valuable resources.

Since inception our focus has been to find new and better ways to help our clients make maximum returns in their investments and ensure customer satisfaction. We generate the best of databases whether it is through a traditional phone call, emails, chats, SMS, web collaborations. We provide quality inbound and outbound customer service, as well as back office services from all our call centers.

INDUSTRIES CATERING TO

  • Telecom Insurance
  • Health Care
  • Leisure
  • Banking
  • IT/ITES
  • Travel and Timeshares

BOARD OF DIRECTORS

M.Venkatesh
Director HR & Administration

Qualification
B.E. (Ele.) M.I.E. 

Carries 25 years plus experience in Service Industry … Basically an Engineering Graduate in Electrical.  Started career as a Lecturer and moved on to the Service Industry….Handling clients and Contracts in leading Central Govt./ Financial Institutions like LIC – Life Insurance Corporation of India, HAL – Hindustan Aeronautics Ltd, RBI – Reserve Bank of India, IIMB – Indian  Institute of Management, ADA – Aeronautical Development of India, Syndicate Bank and ING Vysya Bank…

 

B.Anitha
Director Operations , Marketing and Sales

Qualification  
Computer Science and Engineering

Carries 20 years of experience in Hospitality, Paging Service and Call Center Industry.  Worked for Windsor Manor Sheraton and Towers, Mobilink – DSS Mobile Communications Ltd – AM-Operations, i2i Media Ltd – Head Operations (South India) and Own Venture RAS Call Center Training Institute prior to Falcon Telesourcing.