Falcon's breadth of positive capabilities, expert process and the all round management skills makes it an expert in offering you back office, customer support, call center and business process outsourcing or BPO services. It partners with you to achieve your business goals and objectives with increased output and reduced expenses.

With a wider record of customer support or Back office services that include chat support, email support, technical and non technical support, order processing, claims processing, telephone answering you can be sure to get comprehensive solutions to all your business needs.

Falcon maintains complete flexibility to admit changes that are requested or demanded by the clients. Our Call centre or BPO services and other outsourcing services will offer you best solutions to your outsourcing needs and requirements whether it's long term or one time. Falcon has been continuously empowering itself with the use of innovative technologies and the skilled manpower to offer you the right value to your own investments.

Email and Chat has now developed to be two of the basic means of transmitting essential data thereby influencing customer relationship. This is the main reason why most companies are found to outsource technical support and other non-voice call center requirements that include e-mail and the chat support.

Falcon is the answer to all your data processing related problems. Our team of dedicated and experienced professionals can handle your job with utmost care and accuracy. Our aim is to provide transcription services of the highest quality at affordable rate.

With us you are assured of having the best of data processing services available within your budget. We provide accurate and timely transcription to all our clients. Our transcripts are verified and proofread to deliver timely service.